Benefits of BEcoming
A Provider on FMF

Why Join the Find My Facility Platform?

February 2025

Key Benefits of Becoming A Provider

In today's fast-paced digital landscape, sports facilities must adapt to meet the evolving needs of their communities. The Find My Facility platform offers a comprehensive solution, connecting sports providers with enthusiasts across the UK. By joining this platform, providers can enhance their visibility, streamline operations, and foster community engagement.

Enhanced Visibility and Reach

With over 20,000 sports facilities covering 210 different sports, Find My Facility serves as a central hub for individuals seeking venues and classes. By becoming a provider, your facility gains exposure to a vast audience actively searching for sports opportunities. This increased visibility can lead to higher booking rates and a broader customer base.

Streamlined Booking Process

The platform simplifies the reservation process for both customers and facility administrators. Users can easily search for available slots, select preferred times, and complete bookings in a few simple steps. This efficiency reduces manual errors and eliminates time-consuming back-and-forth communications, allowing staff to focus on delivering exceptional services.

Comprehensive Administrative Tools

Managing a sports facility involves juggling multiple tasks, from scheduling to customer inquiries. Find My Facility offers a centralised management dashboard, providing administrators with a comprehensive view of all sessions, reservations, and resources. This feature streamlines administrative tasks, improves operational efficiency, and aids in strategic decision-making.

Flexible Subscription Packages

Understanding that each facility has unique needs, Find My Facility offers tiered subscription packages:

• Basic Integration: Ideal for those wishing to trial the platform to understand the basic features, including top placement in local search results and monthly engagement metrics.
• Intermediate Integration: Ideal for those running small sport provider business offering features such as calendar integration, event reservations displayed on the platform, and enhanced technical support.
• Advanced Integration: Ideal for large / multisite facilities wishing to integrate end-to-end booking integration assuming conformance with Open Active specifications.

These options allow providers to choose a plan that aligns with their operational goals and budget.

Community Engagement and Growth

By listing on Find My Facility, providers can tap into a community of sports enthusiasts eager to discover new venues and activities. The platform's user-friendly interface encourages users to share facilities with friends and family, fostering organic growth and increased word-of-mouth referrals.

Self-Service Customer Portal (in development)

Empowering customers to manage their bookings fosters autonomy and satisfaction. The platform's self-service portal allows users to view their booking history, make changes or cancellations, and purchase additional services or equipment, all of which contribute to a seamless experience.

Dedicated Support

Providers on the platform benefit from dedicated technical support to assist with integration and ongoing operations. This ensures a smooth experience and allows facilities to make the most of the platform's features.

Conclusion

Joining the Find My Facility platform offers sports providers a multitude of benefits, from increased visibility and streamlined operations to enhanced customer engagement and data-driven insights. By becoming a provider, facilities can position themselves at the forefront of the sports community, attract a broader audience, and foster lasting relationships with their customers.

Frequently Asked Questions

1. What is Find My Facility? Find My Facility is a platform that connects sports enthusiasts with facilities across the UK, offering a centralised hub to discover and book venues for various sports.
2. How can my facility join the platform? Facilities can join by selecting a subscription package that suits their needs and completing the registration process on the Find My Facility website.
3. What subscription packages are available? The platform offers Basic, Intermediate and Advanced Integrations, each with varying features to cater to different facility requirements.
4. How does the platform enhance customer engagement? Through personalised notifications, a self-service portal, and streamlined booking processes, the platform ensures a seamless and engaging experience for customers.
5. What kind of support is available for providers? Providers receive dedicated technical support to assist with integration and ongoing operations, ensuring they can maximise the platform's benefits.
6. Can I track my facility's performance on the platform? Not currently, however, we are developing a comprehensive analytics and reporting tools to monitor facility usage, customer behaviour, and revenue generation.